The Company Join a well-established, fast-growing non-bank lender with a national presence and a strong reputation in the financial services sector. Known for their customer-first approach and commitment to responsible lending, this organisation offers a dynamic work environment where innovation, collaboration, and professional development are encouraged. With modern offices, a supportive leadership team, and clear growth pathways, this is a great opportunity to be part of a business that values both its people and its customers. In this exciting opportunity, you’ll be responsible for managing a portfolio of commercial accounts. With your experience in collections and understanding of financial products, you’ll play a key role in supporting the team’s recovery objectives. The Job Reporting to the Commercial Team Leader, your responsibilities will include: Managing overdue commercial accounts aged 7 days Negotiating and monitoring payment arrangements Conducting skip tracing using various methods where required Liaising with internal and external stakeholders to resolve queries Maintaining accurate records and adhering to compliance procedures You… To be successful in this opportunity, you must be experienced in the following areas and posses the below personal qualities: A minimum of 3 years’ experience in collections, ideally within banking and finance Exposure to commercial recoveries (highly regarded) Experience conducting skip tracing Excellent written and verbal communication skills with the ability to build strong rapport Strong negotiation skills and a collaborative, customer-centric approach How to Apply Ready to take the next step in your collections career? Apply now to be considered, or contact Jenny Quigley at jquigley@sbrecruitment.com or 0450 404 407 for a confidential discussion.